Airbnb has updated its search filters and accessibility review process with the goal of making it easier for people with disabilities to find accommodations on its platform, the company announced in a blog post.
Hosts can now submit pictures of the accessibility features in their homes, and “a specialized team of Airbnb agents” will review them to determine if they’re suitable for people with disabilities. On its accessibility review page, Airbnb says that this team works “with engineers, designers, and others across the company” but doesn’t specifically state whether they’re trained or how they’re qualified to recognize accessibility features. It notes that its staff has already reviewed and approved 100,000 accessibility features in...
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Airbnb improves accessibility search filters for its accommodations
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November 10, 2021
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